How to Design cost efficient Contact Center Solutions?

What does a click-to-call button actually do? A click-to-call technology simply refers to a service where you can click a button and make a call. Almost 75% of the web users today prefer a smartphone to surf web.

Cloud communication services help you consolidate administrative costs with the use of a cloud Interactive Voice Response or IVR system. Administering an IVR into business communication allows companies to easily handle high call volumes. Both the companies and

Small or large, companies are shifting to cloud phone services. Choosing a business phone service that aligns with your company operations is not easy. You could have many concerns, including call plans, talk time, scalability, support, etc. Here